Effective Date: Dec 9, 2025
Website: https://maxxcharge.ca
Company: MaxxCharge (“we”, “our”, or “us”)
MaxxCharge is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit our website, use our EV charging stations, interact with our digital screens, submit forms, or engage with our services.
This policy complies with Google’s Privacy Requirements, including transparency, disclosures on data usage, advertising requirements, and cookie policies.
1. Information We Collect
We may collect the following categories of information:
1.1 Information You Provide
- Contact information: name, email address, phone number.
- Business details: company name, advertising inquiries, sponsorship requests.
- Booking & account information: scheduling calls, creating accounts, submitting payment info (processed through secure third-party providers).
- Forms & inquiries: information submitted through our website forms or email.
1.2 Information Collected Automatically
When you visit maxxcharge.ca, we automatically collect:
- Device information: IP address, browser type, device type, operating system.
- Usage data: pages viewed, links clicked, time spent on site.
- Cookies/identifiers: Google Analytics cookies, ad personalization identifiers, and other tracking pixels.
1.3 Information Collected from EV Charging Stations
(If applicable to your infrastructure—if not, I can remove this section.)
- Session start and end times
- Charger location
- Device interactions with digital screens
- Payment session details (processed by third-party providers)
1.4 Information from Third-Party Services
We may use tools such as:
- Google Analytics
- Google Ads (including remarketing/retargeting)
- CRM platforms (e.g., Zoho)
- Payment processors
- Advertising management tools for digital screens
These services may collect:
- Device identifiers
- IP address
- Website interaction data
- Ad interactions
Google may combine data collected on our site with other Google services as described in their policies.
2. How We Use Your Information
We use the information we collect to:
- Provide EV charging services
- Manage advertising campaigns & digital screen placements
- Respond to customer inquiries
- Improve website performance and user experience
- Process bookings, payments, and support requests
- Send updates, promotions, and operational notices
- Conduct analytics and reporting
- Comply with legal obligations and protect our business
All data use is compliant with Google’s advertising and analytics rules.
3. How We Share Information
We do not sell personal information.
We may share information with:
3.1 Service Providers
Including:
- Payment processors
- Booking systems
- Charging station hardware/software vendors
- Google Analytics & Google Ads
- CRM platforms (such as Zoho)
- Email/SMS communication platforms
These third parties are only permitted to use your information to perform their services.
3.2 Legal Compliance
We may disclose information to authorities when required to:
- Comply with applicable laws
- Respond to legal requests
- Protect the rights, safety, or property of MaxxCharge or others
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Operate site functionality
- Remember user preferences
- Conduct analytics (Google Analytics)
- Improve advertising performance
- Measure conversions & optimize ad campaigns
Google Requirements Disclosure:
- Cookies and identifiers may be used for personalized ads.
- Google Analytics may collect IP address, device identifiers, and usage patterns.
- Users can control personalized advertising using: https://www.google.com/settings/ads
- Users may opt out of Google Analytics using: https://tools.google.com/dlpage/gaoptout
You may disable cookies in your browser, but this may affect site functionality.
5. Google Analytics & Google Ads Disclosure
As required by Google:
- We use Google Analytics to measure traffic and user behavior.
- We may use Google Ads, Google Signals, and remarketing features.
- We do not upload personally identifiable information to Google.
- Google may collect demographic information (if enabled).
- Google may associate the data it collects with other logged-in Google services.
6. Data Security
We implement industry-standard security measures, including:
- SSL encryption
- Restricted access to personal data
- Secure servers and firewalls
- Third-party compliance with industry security standards
Although we take reasonable precautions, no digital transmission is completely secure.
7. Children’s Privacy
MaxxCharge does not target or knowingly collect information from children under 13.
If such data is discovered, it will be removed promptly.
8. Your Rights
Depending on your jurisdiction, you may request:
- Access to your personal information
- Correction or updating
- Data deletion
- Limiting data use for marketing
- Opt-out of promotional communication
To make a request, email us at:
info@maxxcharge.ca
9. Third-Party Links
MaxxCharge.ca may contain links to external websites.
We are not responsible for the privacy practices of those sites.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted with an updated Effective Date.
By continuing to use our services, you agree to the updated policy.
11. Contact Information
For questions, concerns, or privacy requests:
MaxxCharge
Email: info@maxxcharge.ca
Website: https://maxxcharge.ca
