Comprehensive Event Management
MaxxCharge Services and FAQ
Screen Setup and Configuration
Our team ensures seamless setup and configuration of digital screens, tailored to your event’s specific needs.
Content Customization
We offer expert content customization services to enhance your brand’s visibility and engagement during events.
Technical Support
Our dedicated technical support team is available throughout your event to address any issues promptly.
Logistics and Transportation
We handle all logistics and transportation, ensuring timely delivery and pickup of digital screens.
MaxxRentals – FAQ
Do you deliver and pick up on Sundays?
Yes, we offer delivery and pickup services every day of the week, including Sundays. Please note that delivery times may vary for locations outside the Greater Toronto Area.
Is it a 24-hour rental?
- Deliveries made after 2 PM the day before your event are included in the one-day rate.
- Same-day delivery and pickup count as one full day.
- A $300 Delivery/Pick-Up Fee (includes both directions) applies to all rentals.
- Pickup can be the same day after your event or the next morning before 12 PM for a one-day rate.
- Requests for pickup or delivery outside of these time windows may incur two-day rental charges.
- Standard delivery times are between 11 AM – 2 PM.
- Pickup typically occurs when your event ends or the following morning when possible.
Can we move the screens ourselves if needed?
- We require a venue map and an event setup form before delivery so our team can place the screens properly.
- If you need to move them during your event, please contact us first for approval.
Insurance coverage is required by both parties.
Can we program the screens ourselves?
- All screens are managed by the MaxxEvents team to ensure smooth performance and correct ad display.
- Designs and media should be submitted at least 48 hours before your event.
- Please complete the mandatory event form provided by our team.
We’ll upload, test, and confirm that your content looks perfect.
Power Requirements
What type of power do the screens need?
All screens operate on standard 110 V / 250 W power — a regular wall plug is sufficient.
Supported Media
Do the screens play video or just images?
- Our screens support both video and static images.
- Recommended design size: 1080 × 1920 px (portrait orientation).
- We’ll manage all uploads through our M2M MaxxSim system.
If you’d like to install a custom app for touch use, please provide the file two days in advance (APK or Google Play link).
Touchscreen Functionality
Can the touchscreen mode be turned off?
No — if you’ve ordered a touchscreen model, that functionality cannot be disabled.
Connectivity & MaxxSim
How do the screens connect to the internet?
- All ads are managed remotely via Wi-Fi or MaxxSim.
- Touchscreen features may incur additional data charges if Wi-Fi is unavailable.
- Data packages are available (1 GB, 2 GB, or 4 GB per day). Ask us for pricing and carrier availability — coverage may vary by location.
If your event uses Wi-Fi, no extra data charges apply.
Discover the Power of Our Digital Screens
Innovative Features for Unforgettable Events
High-Resolution Display
Experience crystal-clear visuals with our high-definition screens, perfect for showcasing vibrant images and videos.
Touchscreen Capability
Engage your audience with interactive touchscreen functionality, ideal for dynamic presentations and interactive displays.
Remote Content Management
Manage your screen content effortlessly with our remote control system, ensuring seamless updates and adjustments.
Versatile Media Support
Our screens support a variety of media formats, including video and static images, to suit your event needs.
Easy Connectivity
Connect to the internet via Wi-Fi or MaxxSim, allowing for smooth content streaming and updates.
Portable Design
Our screens are designed for easy transport and setup, making them perfect for events of any size.
Energy Efficient
Utilize screens that operate on standard 110 V / 250 W power, ensuring minimal energy consumption.
Customizable Options
Choose from a range of screen sizes and features to perfectly match your event requirements.
Ready to Elevate Your Event?
Contact us today to learn more about our digital screen rental services and how we can make your event unforgettable.